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CUSTOMER CARE REPRESENTATIVE

Salary undisclosed

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- Interact with customer via inbound telephone calls to provide information and assistance. - Achieve productivity standards and goals while maintaining the highest level of customer service. - Process transactions and reply to inquiries about products and services. - Record customer interactions, details of inquiries, complaint or comments as well as actions taken. - Adherence to SGS Health & Safety (HS) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HS requirements. - Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.