Customer Service Backend - KL
RM 1,500 - RM 1,999 / Per Mon
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Job Title: Backend Order Processing Executive Company: TMSRC Location: TM Annexe 1 (Online Training Available) Employment Type: Full-Time (1-Year Contract) --- Training Details: - Duration: 9 weeks - Schedule: Monday to Friday, 8:30 AM - 5:30 PM - Training Location: Online/TM Annexe 1 Working Hours: - Monday to Friday: 9:00 AM - 6:00 PM (40 hours/week) - Saturday: 9:00 AM - 2:00 PM (5 hours/week) - Note: Immunity to skip Saturday work if weekly targets are met. Salary: - Basic Salary: RM1,700 - RM1,900 + Commission (Normal Speaker) - RM1,900 + RM300 Language Allowance + Commission (Mandarin Speaker) Product Focus: Unifi & Unifi Mobile Postpaid --- Minimum Requirements: - Hardworking and results-driven with a focus on achieving order processing targets. - Self-motivated team player with a positive attitude. - Proficient in MS Office, particularly MS Excel. - Excellent interpersonal and communication skills. - Minimum educational qualification: SPM holders. Job Summary: As a member of the TMSRC Backend order processing team, you will track and manage customer orders, ensuring they are fulfilled accurately and efficiently. Key Responsibilities: 1. Process customer orders accurately and timely using MS Excel or CRM systems. 2. Meet daily order processing targets. 3. Track sales order activation and resolve issues related to pending orders. 4. Provide accurate information and excellent telephone courtesy for installation appointments and order follow-ups. If you are interested in this opportunity, please whatsapp +601111411894 or email: [email protected]
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