Epicareer Might not Working Properly
Learn More

Customer Service Specialist - PJ Area (Smartphone)

RM 3,500 - RM 3,999 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified
-Greet and assist walk-in customers with after-sales service inquiries. -Provide customers with updates on service progress and estimated completion times. -Assist customers in initiating product repairs, warranty claims, product replacement and returns. -Address customer complaints regarding after-sales service and find prompt, effective solutions. -Oversee the receipt and dispatch of products for repair, ensuring efficient handoffs to logistics. -Maintain a clean and organized front desk and service area, ensuring smooth store operations. -Record customer feedback and service issues for future improvements. Requirements -At least SPM certification -1 year working experience in related field (retail sales experience is an added advantage) -Fresh graduates are welcome to apply -Experience in other related industries are welcome -Excellence verbal communication skills -Able communicate in English, Mandarin and BM -Friendly and engaging personality Working location: IPC Mall PJ
Similar Jobs

1d ago

Full Time, onsite, onsite

RM 5,000 / Per Mon

1d ago

Full Time, onsite, onsite

RM 2,500 / Per Mon

1d ago

Sales Coordinator
Overland Total Logistic Service (M) Sdn Bhd
O

Full Time, onsite, onsite

RM 3,500 / Per Mon