Business Analyst

Full job description Responsibilities Collect and analyze data to identify key trends, patterns, and performance metrics across various markets. Develop and maintain comprehensive reports, dashboards, and visualizations to monitor sales, customer behavior, and market dynamics. Collaborate with the marketing, sales, and product teams to provide data-driven recommendations for improving pricing strategies, inventory management, and customer engagement. Utilize statistical techniques and predictive modeling to forecast market trends and potential growth opportunities in international e-commerce markets. Ensure data integrity and accuracy by implementing quality assurance processes and resolving any discrepancies or inconsistencies in the data. Contribute to the development of data-driven strategies for expanding our cross-border e-commerce presence and increasing market share in different regions. Stay updated on industry trends, best practices, and emerging technologies in e-commerce analytics to continuously enhance data analysis capabilities. Ad-hoc task as assigned by team lead/management from time to time. Requirements Bachelor’s degree (or equivalent) in relevant field At least 3 year(s) of working experience in the related field is required for these position Confident in verbal and written communication and interpersonal skills especially in both Mandarin & English. Proficient in Microsoft Words, Excel, Powerpoint & Power BI Able to work well in a fast-paced environment and under pressure Able and willingness for multi-tasking Applicants must be willing to work in Port Klang.