Clinic Admin Executive

About the role Our Clinic is seeking an experienced Admin Executive to join our team in our Mont Kiara, Kuala Lumpur office. In this full-time role, you will be responsible for providing comprehensive administrative support to ensure the smooth running of our operations. What you'll be doing Job Scope: Morning Routine: Turn on lights, TV, and clinic equipment. Clean and stock the snack and beverage area. Prepare and send invoices to the accounting team. Confirm daily appointments with clients via phone, message, or WhatsApp. Update blood test reports in the Kumo system. Send post-care texts to patients from the previous day. Clinic Preparation: Review and send appointment reminders Ensure cleanliness of the reception and treatment rooms. Organize the front desk and snack area. Patient Reception: Greet clients and assist with registration. Offer drinks or snacks while clients wait. Check vital signs and assist with In Body tests. Notify the beauty consultant and doctor upon registration completion. Assist new patients with registration and document photocopying. Create client files for package subscribers. Communication: Respond to customer inquiries Send requested medical reports or receipts the same day. Confirm appointments and send reminders to upcoming clients. Provide post-care instructions and schedule follow-up appointments. Daily Operations: Manage patient flow and minimize wait times. Finalize payment and treatment details in the Kumo system by day-end. Documentation and Payments: Organize and securely store patient documents. Ensure invoices are created and submitted End-of-Day Responsibilities: Clean and organize the reception area for the next day. Send post-care and follow-up texts to patients seen that day. Ensure all equipment is turned off. Miscellaneous: Respond to management emails Maintain a proactive approach to minimizing patient complaints. What we're looking for 2-3 years of experience in an administrative or office support role Excellent organisational and time management skills Strong communication and interpersonal skills Proficiency in MS Office suite (Word, Excel, PowerPoint) Ability to work independently and as part of a team Strong attention to detail and problem-solving skills Knowledge of office management best practices What we offer At Dasom, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy a range of benefits, including: Comprehensive health insurance coverage Generous annual leave and sick leave entitlements Opportunities for professional development and career advancement A collaborative and friendly team culture About us Medicare Wellness is a leading provider of business services and solutions in Malaysia. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering high-quality services to a diverse range of clients. Our team of dedicated professionals is committed to helping our clients achieve their goals and succeed in today's competitive business landscape. If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.