CUSTOMER SERVICE, OFFICER
RM 1,500 - RM 1,999 / Per Mon
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JOB DESCRIPTION: 1. Provides information to customers by verifying understanding of request; answering questions; offering assistance. 2. Collects revenue by receiving and recording payments. 3. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. 4. Improves quality results by evaluating processes, recommending changes. 5. Accomplishes customer service and organization mission by completing related results as needed. SKILLS AND QUALIFICATIONS • Preferable Indian candidates’ man and woman • Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus • Preferable Klang candidates
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