Customer Service Executive (Contract)

Benefits:

• Transport Allowance & Mobile Allowance provided.
• FREE ​breakfast every Wednesday.
• Career development guaranteed.
• Opportunity to work with top brands from different industries.
• Enjoy complimentary refreshments and snacks.
• Company events & activities.
• Strategic location, nearby facilities e.g. banks, restaurants and supermarkets.
• Positive, youthful and dynamic working environment.

Job Responsibilities:

• Responsible for clients' sales order, inquiries and customer care related job.
• Attend to calls, text messages and email from clients.
• Liaise and coordinate with clients on any enquiry, quotation, order processing, resolving complaints, etc.
• Responsible for clients' documents collection including checking and verification.
• Respond promptly to clients on a timely basis, address any issues escalated from clients, and establish a good relationship with clients.
• Work with internal team to ensure the smooth of operation flow.

Job Requirements:

• Fresh graduates are welcome to join!!!
• Candidate must possess a minimum SPM/ Diploma/ Bachelor's Degree/ Professional Degree in Business Administration, Business Management, Customer Service, or relevant field.
• Fluent in verbal and written communication skills (English & Bahasa Malaysia).
• Candidates fluent in Mandarin preferred as the role requires the candidate to deal with Mandarin clients.
• Able to multitask, prioritize and self-manage time efficiently.
• Ability to work in a fast-moving environment, critical thinker, and have good problem-solving skills.
• Strong interpersonal and communication skills.

Job Types: Full-time, Contract
Contract length: 6 months

Pay: RM2,500.00 - RM3,200.00 per month

Benefits:

• Cell phone reimbursement
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Holidays
• Monday to Friday

Education:

• Diploma/Advanced Diploma (Preferred)