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IT Support Intern

RM 500 - RM 500 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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· Provide first-level support for hardware and software issues via phone, email, or in-person. Assist users in resolving technical problems and ensuring minimal disruption to their work.

· Diagnose and troubleshoot technical issues related to desktops, laptops, printers, and other IT equipment. Escalate complex issues to senior team members as needed.

· Assist in the setup, configuration, and maintenance of IT equipment and software, ensuring all systems are up to date and functioning efficiently.

· Maintain detailed records of support requests and resolutions in our ticketing system. Help create and update user manuals and technical documentation.

· Support the training of staff and interns on basic IT procedures and the use of software applications, promoting best practices for technology use.

· Assist with managing IT inventory, including tracking equipment, software licenses, and supplies.

Job Type: Internship
Contract length: 6 months

Pay: From RM500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday
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