Core Banking Application Support Specialist ( Silverlake)
RM 13,000 - RM 20,000 / month
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Job Title: Core Banking Application Support Specialist ( Silverlake)
Tenure : Permanent
Working Location: Kuala Lumpur
Salary : RM 13K-RM 20K
- Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope
- Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues
- Manage 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality
- Design appropriate metrics for reporting on key performance and quality indicators
- Test, maintain and recommend software improvements to ensure strong functionality and optimization
- Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
- Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation
- Contribute to improvement initiatives relating to methods, tools, people, architecture, project management and governance
Requirements
- Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous although not mandatory
- At least 6 years’ experience in relevant Banking / Information Technology
- Proficient in IBM AS400 platform, RPG, COBOL, CL programming
- Good understanding and experience in of Software Development Life Cycle (SDLC)
- Well-versed in service management/production support
- Knowledge of Silverlake’s banking software suite will be added advantage
Job Types: Full-time, Permanent
Pay: RM13,000.00 - RM20,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- silverlake banking: 1 year (Preferred)
- IBM AS400, RPG, COBOL, and CL programming.: 7 years (Preferred)
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