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ROLE:
The job scope of a receptionist typically includes a mix of administrative tasks and customer service responsibilities, focusing on managing the front desk and ensuring smooth operations.
Melibatkan tugas-tugas pentadbiran dan khidmat pelanggan, dengan fokus kepada pengurusan kaunter hadapan dan memastikan operasi berjalan lancar.
RESPONSIBILITIES:
1. Answering and Routing Calls
- Handle incoming calls, screen them, and direct them to the appropriate staff.
- Provide information or take messages as needed.
Menjawab dan Menyambungkan Panggilan
- Mengendalikan panggilan masuk dan menyambungkan ke staf yang berkaitan.
- Memberi maklumat atau mengambil pesanan jika perlu.
2. Handling Mail and Deliveries
- Receive and sort incoming mail and packages.
- Arrange for outgoing mail and handle courier services as needed.
Mengurus Surat-menyurat dan Penghantaran
- Menerima dan menyusun surat serta bungkusan yang tiba.
- Mengatur penghantaran keluar dan mengurus perkhidmatan kurier jika perlu.
3. Administrative Support
- Perform basic clerical duties like filing, photocopying, and data entry.
- Support other departments with administrative tasks when required.
Sokongan Pentadbiran
- Melaksanakan tugas-tugas seperti pengurusan fail, fotokopi, dan kemasukan data.
- Menyokong jabatan lain dengan tugas pentadbiran apabila diperlukan.
REQUIREMENTS:
1. Minimum Qualification: High school diploma (SPM in Malaysia) is required.
Kelayakan Minimum: Memerlukan sekurang-kurangnya Sijil Pelajaran Malaysia (SPM).
2. Experience: Some experience managing a front desk is beneficial but not always mandatory for entry-level positions.
Pengalaman: Pengalaman dalam khidmat pelanggan atau peranan pentadbiran lebih diutamakan.
3. Basic Computer Skills: Familiarity with computers and office equipment (e.g., photocopiers, scanners).
Kemahiran Asas Komputer: Mahir dengan komputer dan peralatan pejabat (cth., mesin fotostat, pengimbas).
4. Multitasking and Adaptability: Ability to handle multiple incoming calls, walk-in inquiries, and other tasks simultaneously.
Kebolehan Multitasking: Keupayaan untuk mengendalikan panggilan masuk, pertanyaan masuk dan tugas lain secara serentak.
Job Type: Full-time
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Free parking
- Maternity leave
Schedule:
- Monday to Friday