Mandarin Speaker - Customer Service Executive (Inbound) | Immediate Hiring
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JOB HIGHLIGHT
-Must have own transport
-Fun, Engaging Work Environment.
-Full training provided
JOB DESCRIPTION
-Must be able to communicate in English and Mandarin.
-SPM/SKM leavers who are interested to start their career in a call center are also encouraged to apply.
-You are required to work on rotational shifts.
-Problem solvers and ability to perform under high paced working environment.
-Age Group: 18-55 years old
JOB DESCRIPTION:
-Answering customer and client questions.
-Handling customer concerns and complaints from client.
-Resolving customer issues.
-Regularly contacting customers to ensure their experience with a product or service is positive
-Answering customer calls and directing them to the appropriate recipient
-Communicating with customers via phone, mail and live chat
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM3,200.00 - RM4,400.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Signing bonus
Education:
- STM/STPM (Preferred)
Language:
- Mandarin (Preferred)