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Mandarin Speaker - Customer Service Executive Inbound | Immediate Hiring

  • Full Time, onsite
  • AGENSI PEKERJAAN SKILLSET SDN. BHD.
  • Petaling Jaya, Malaysia
RM 3,000 - RM 4,500 / Per Mon

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JOB DESCRIPTION
-Must be able to communicate in English and Bahasa Malaysia.
-SPM/SKM leavers who are interested to start their career in a call center are also encouraged to apply.
-You are required to work on rotational shifts.
-Problem solvers and ability to perform under high paced working environment.

-Age Group: 18-55 years old

JOB DESCRIPTION:

-Answering customer and client questions.
-Handling customer concerns and complaints from client.
-Resolving customer issues.
-Regularly contacting customers to ensure their experience with a product or service is positive
-Answering customer calls and directing them to the appropriate recipient
-Communicating with customers via phone, mail and live chat

Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Evening shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus