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Customer Service - Mandarin / Multi Asia language - (Klang Valley Area)

RM 3,500 - RM 7,000 / Per Mon

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** Language Requirement : Mandarin speaking or Japenese or Korean or Thai or Philipine or Vietname **

Requirements

- Must have cold calling and an aggressive attitude. (30-40 calls on daily basis)

  • Candidates must possess at least an SPM and above.
  • with relevent customer service experience
  • Full Time Jobs
  • Fresh graduates are encouraged to apply - Full training will be provided
  • Proficiency in English and Bahasa Malaysia (both verbal and written)

Responsibilities :

  • Manage customer inquiries, complaints, feedback, and other issues related to the company's products through multiple channels (calls/emails/chats)
  • Exceed customer expectations with exceptional service and accurate information.
  • Collaborate with team members to meet and exceed KPI targets and service level agreements (SLAs)

Job Type: Permanent

Pay: RM3,500.00 - RM7,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Performance bonus