Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Readiness Specialist - Mandarin Speaker

Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

GENERAL SUMMARY:

The Readiness Agent will provide first line technical support to Test Centre. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of Client problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role.

DUTIES & RESPONSIBILITIES:

  • Answer queries via phone and email. Make outbound calls as and when required.
  • Troubleshoot basic computer related issues/problems. (Hardware, software, user access, etc.)
  • Prepare the test centers before they go Live for conducting Exams.
  • Keep self-updated on training, new initiatives and latest updates.
  • Actively work to meet/exceed the desired metrics/parameters.
  • Create and document cases as and when required.
  • Create and Maintain Reports for Clients (Excel).
  • Perform hardware and software installations.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

  • Candidate should at least possess a Diploma (Advanced / Higher or Graduate) Bachelor’s Degree in Computer Science / Information Technology or equivalent is preferred.
  • Experience of up to 2 years in Technical Helpdesk or Customer Service is highly preferred.
  • Good communication in oral and written Mandarin and conversational English.
  • Intermediate level troubleshooting and installation of Windows operating systems/ Software.
  • Intermediate level understanding of networking concepts, devices and troubleshooting.
  • Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it.
  • Advanced knowledge of test center applications. Ability to learn and support new applications/Clients.
  • Basic computer skills in MS office products - Word, Excel, PowerPoint.

Job Types: Full-time, Permanent

Benefits:

  • Work from home

Schedule:

  • Rotational shift

Language:

  • Mandarin (Required)
Similar Jobs