Customer Service (FULL TIME)
Salary undisclosed
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Job Overview:
We are looking for enthusiastic and customer-focused individuals to join our client team as Part-Time Contact Centre Representatives. In this role, you will handle inbound calls, assisting customers with inquiries regarding our products and services. This is a great opportunity for fresh graduates looking to gain experience in the telecommunications industry.
Key Responsibilities:
- Handle inbound calls from customers, providing accurate and efficient responses to their inquiries.
- Resolve issues related to our products and services in a timely manner.
- Provide excellent customer service to enhance the customer experience.
- Document and update customer records in the system.
- Work collaboratively with team members to achieve overall customer satisfaction.
Requirements:
- Education: Fresh graduates are highly encouraged to apply.
- Skills: Strong communication skills, both verbal and written.
- Ability to handle customer inquiries with patience and professionalism.
- Basic knowledge of telecommunications products and services is a plus but not required.
- Proficiency in using computers and navigating customer service software.
- Working Hours: 4 hours per day.
Benefits:
- Competitive daily pay of RM80.
- Opportunity to gain experience in a dynamic industry.
- Supportive work environment with potential for growth.
Job Types: Part-time, Freelance, Fresh graduate
Pay: Up to RM20.00 per hour
Expected hours: No less than 20 per week
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