Full Time Crew (IOI City Mall)

Full Time, onsite
Grand Companions Sdn Bhd (Tony Roma's Restaurants)
Putrajaya, Malaysia

RM 1,500 - RM 1,700 / month

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Job – Objective :-

Warmly greets and acknowledge guests upon arrival.
Practice suggestive selling and accurately takes guests orders.
Responsible for setting-up and handling work station(s) assigned for the day.
Responsible for keeping restaurant clean and tidy all the time.
Offer professional and courteous service to our guests.
Provide uncompromising services to guests in accordance to the quality standards.
Be attentive to guests’ needs and constantly ensure that guests’ orders are being fulfilled correctly.
Ensures all used plates and cutleries on the dining tables are being cleared once the guests left the restaurant.
Practices work and service standards and food preparation procedure that are in compliance with the Quality, Service, Ambience & Value (QSAV) guidelines.
Attend to guests’ queries, feedback and complaint timely & professionally.
Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.
Responsible for setting-up and handling work station(s) assigned for the day.
Prepare food orders according to the standard recipes, portion controls, and presentation specification as set by the company.
Ensure all kitchen equipments are well maintained at all time.
Ensure proper kitchen equipments are used to prepare food orders.
Ensure all stocks and ingredients are restocks/sufficient throughout shift(s).
Adhere to all sanitation requirements including product rotation, temperature maintenance, storage procedures, cooking requirements, and handling techniques.

Required to :-

Candidate must possess at least a PMR/SPM qualification or equivalent.
Fresh school leavers who have passion in Food & Beverages Industry are welcome.
Ability to communicate in English and maintain good relationship with diverse customers.
A good team player to maintain good working relationship amongst staff in the Restaurant.
Ability to engage in physical activities which requires long hours of standing during the working shift.
Pleasant, polite manner, neat and clean appearance.
Self-disciplined, self-motivated and enjoys interacting with people and serving customers.
Always maintain high standard of personal hygiene and neatly attired.
Energetic, cheerful, friendly and hardworking.
Possess enthusiasm in learning and keen to get feedback for improvement.
Require to work on rotating shift basis which include weekends and public holidays.