Customer Service Representative
RM 2,000 - RM 2,500 / month
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Position: Customer Service Representative
Location: Ara Damansara, Petaling Jaya
Salary: RM2000 - RM3000
Benefits:
- KPI allowance - up to RM500
- EPF / SOCSO provided
- Training provided (up to 1-month)
- Nearby with Public Transport
Working Days: 5 days, 2 days off
Working Hours: 9 working hour including 1 hour break
Job Requirements:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Good problem-solving skills and ability to perform in a high-paced working environment.
JOB DESCRIPTION:
- Attend and resolve customer/client questions or complaints via phone call, email, or live chat.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess a strong understanding of the company's products.
- Keep records of customer interactions.
Job Types: Full-time, Fresh graduate
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Application Question(s):
- Do you have SPM certificate?
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