Sales Assistant

We are looking for a friendly and customer-oriented Sales Assistant to join our team at Tor Vision. As the first point of contact for customers, you will assist them in choosing the right eyewear, provide product knowledge, and ensure an excellent shopping experience. No prior optical experience is needed—training will be provided! If you are passionate about fashion, enjoy interacting with people, and are keen to help others improve their vision, we would love to meet you!

Key Responsibilities:

• Customer Service & Sales:
• Greet and welcome customers to the shop with a friendly attitude.
• Assist customers in selecting frames and lenses that suit their lifestyle, face structure, and style preferences.
• Provide product recommendations and explain eyewear features (e.g., multifocal, blue light filters).
• Help customers with fittings and adjustments to ensure comfort and proper lens alignment.
• Promote current offers, including Tor Vision’s RM399 multifocal glasses.
• Product Knowledge & Consultation:
• Gain knowledge about the latest eyewear trends, lens technologies, and product ranges.
• Educate customers about different types of lenses (e.g., varifocals, transition lenses) and the benefits of proper eye care.
• Explain promotional campaigns and payment options in a clear and honest way.
• Inventory Management:
• Monitor stock levels, organize product displays, and restock shelves as needed.
• Keep the store area tidy and ensure all eyewear products are well-arranged.
• Sales Tracking & Reporting:
• Use the point-of-sale (POS) system to process transactions accurately.
• Record customer preferences and maintain customer information for follow-ups.
• Post-Sales & Aftercare:
• Handle basic frame repairs, such as tightening screws and frame adjustments.
• Provide after-sales care, including warranty services and product exchanges if needed.

Benefits:

• Attractive salary + commission based on sales performance.
• Product and sales training will be provided.
• Staff discounts on eyewear.
• Opportunities for career growth in the optical industry.
• Comfortable working environment with a stylish and friendly team.

Job Types: Full-time, Permanent, Fresh graduate, Student job

Pay: From RM1,500.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development

Supplemental Pay:

• Attendance bonus
• Commission pay
• Performance bonus
• Yearly bonus

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Sales: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)