Customer Service Executive | Up to 3k | Welcome fresh grads
Salary undisclosed
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Salary: RM2300-RM3000
Working Days: 5 days, 2 days off
work Location: Ara Damansara
Every 6 Month bonus
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints and issues efficiently and effectively.
- Process orders, returns, and exchanges.
- Maintain customer records by updating account information.
- Follow up on customer interactions to ensure resolution and satisfaction.
- Collaborate with other departments to address and resolve customer concerns.
- Identify and escalate priority issues to the appropriate channels.
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