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Key responsibilities :- - Responsible for recruitment & staff development. - Maintain relationships with all Guests. - Responsible for cost control & budget compliance on a daily basis. - Responsible for managing the division in compliance with financial objectives. - Maintain revenue and payroll budgets. - To create a work environment that facilities harmonious caring relationships, employee motivation, builds morale & teamwork by taking an active interest in associate needs, assisting associates in dealing with problems, providing support & encouragement & promoting mutual trust & respect. - To have knowledge in the preparation & analysis of outlets reservations forecasts, buying patterns & preference of market segments, marketing for incentive business such as food festivals & group bookings, promotions & special packages. - Manage all F & B day to day operations within budgeted guidelines & to the highest standards. - Establish targets, ensure KPI's are met, ensure policies & procedures are up to date & being adhered. - To conduct regular hygiene audits in conjunction with the Chief Steward & Executive Chef. - Build & maintain an efficient team, ensure continued employee motivation is preserved. - through consultation, target setting & regular reviews.
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