Front Office Assistant / Officer
Salary undisclosed
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1) Register guests and assigns rooms. Accommodates special requests whenever possible. 2) Assists in pre-registration and blocking of rooms for reservations. 3) Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. 4) Understands room status and room status tracking. 5) Knows room locations, types of rooms available, and room rates. 6) Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. 7) Knows the location and types of available rooms as well as the activities and services of the property.
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