SDR Team Manager

What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. About you: This role focuses on delivering positive results as a leader of individual contributors for the sales development team across Access APAC’s group of companies. Partner with teams across sales and marketing to achieve results and drive continuous improvement in performance and processes through the management of our inbound demand model. Collaborate with Sales and Marketing leaders to ensure team activities align with business goals and objectives. You will need to demonstrate the ability to guide your team as well as be hands on to create and execute prospecting and demand generation plans, extract customer needs and demonstrate product benefits, provide quotations, and help drive opportunities for sales. You will work with the senior Sales and Marketing leadership to determine your sales development plan against sales targets coming from a mix of sources including self-generation activities, marketing generated leads and current company accounts representing cross-sell opportunities. Your day-to-day: Your rewards will be a basic salary plus a commission based on personal quota performance and/or team SQL performance. As a successful Sales Development Team Manager, your primary responsibilities will include (though will not be limited to): •Lead a team of Sales Development Representatives spanning across 2 to 3 Divisions at Access Technology Group. • Coach the team through mentorship and modelling of positive behaviours to deliver against divisional and group pipeline targets. • Build team culture - keep the team engaged, informed, and motivated; foster a competitive and collaborative team environment. • Own and execute strategic plans and initiatives to drive your own and other divisional performance improvement • Partner with Senior Sales and Marketing leadership to ensure group level initiatives are adopted and executed through exceptional stakeholder management • Ensure divisional KPI management is delivered by Sales Development Team Leaders • Oversee delivery of inbound sales leads to ensure the follow up is dealt with in a timely manner alongside great customer service. • Develop prospecting outbound strategies for our team in line with Sales Reps and business needs with available resources • To ensure the Sales Development team follows up marketing activity and to actively encourage attendance at Access run events and/or webinars or to arrange demos and to proactively follow up marketing activity to the Access customer base to actively encourage attendance at solution’s specific webinar/events. • Work closely with marketing and sales teams to provide weekly closed-loop reporting against all inbound and outbound efforts • Ensure your team adheres to correct usage and adoption of Salesforce CRM for reporting & forecasting purposes. • To work in accordance with the company’s policies and procedures. • You have the ambition and drive to achieve and overachieve on sales targets by building good relationships with the prospects and nurturing every opportunity. • You have a passion for leading from the front to drive team performance & work with the team to make Access better every day. • You love coming up with new ideas to make the Sales Development (& surrounding) team more efficient & higher performing. • You’re looking to build on your current skill-set & develop within your role to form a long lasting career at Access. • You have Exceptional Time Management skills • You have demonstrated strong business acumen in similar roles in the Sales or SDR arena As a well-rounded sales leader, your Skills and Experiences likely include: • Experience using Salesforce CRM, Microsoft Excel & LinkedIn. • 4 years+ experience managing a team of Sales Development/Inside Sales Reps, ideally in a SaaS environment. • Proven track record of exceeding both personal & team quotas. • A motivated self-starter who consistently demonstrates an enthusiastic, never give up attitude • An ability to demonstrate a strong understanding of business processes and practices - & an ability to constantly challenge the status quo and propose improvements where necessary. • Excellent communication skills with an ability to build rapport at all levels of an organisation • Have good administration skills: you will be responsible for owning the SLAs that support the Leads Process • A passion for technology & business management software. • Experience using reports & tools to maximise team performance. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.