Concierge Cum Driver
RM 1,700 - RM 2,500 / Per Mon
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As a Concierge & Driver at BRIX KLIA By Pinetree, you will play a vital role in delivering exceptional hospitality experiences to our guests. In this full-time position, you will be responsible for providing a warm welcome, assisting guests with their needs, and ensuring their safe transportation to and from our hotel located in Kota Warisan Selangor.
What you'll be doing
- Greeting and welcoming guests upon arrival
- Assisting guests with luggage and escorting them to their rooms
- Providing information about the hotel's facilities, services, and local attractions
- Arranging and coordinating transportation for guests, including airport transfers, sightseeing tours, and other requests
- Maintain an effective communication and coordination with reception with regards to shuttle booking and prepare for shuttle pick up.
- To ensure company vehicle (shuttle van) always in good condition and update the service mileage consistently.
- Ensuring the cleanliness and maintenance of the hotel's vehicles
- Maintaining a high level of guest satisfaction by addressing queries and resolving any issues promptly
- Adhering to the hotel's policies and procedures to ensure a seamless guest experience
What we're looking for
- Previous experience in a similar concierge or guest service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds
- Strong customer service orientation and a commitment to delivering exceptional guest experiences
- Good knowledge of the local area, including nearby attractions, restaurants, and transportation options
- Valid driver's license and a clean driving record
- Flexible and adaptable, with the ability to work in a fast-paced environment
- Able to work on rotation shift, weekend and public holiday
Job Type: Full-time
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Meal provided
- Opportunities for promotion
- Parental leave
Schedule:
- Day shift
- Holidays
- Night shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Overtime pay
Application Question(s):
- Please provide your full name and IC no.
- How long is your notice period with the current company?
License/Certification:
- Driving license (Preferred)
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