Kiosk Crew (The Exchange Mall TRX)

About Us: At AAC Bakery Sdn Bhd, we pride ourselves on delivering the taste of luxurious artisanal cookies inspired by classic recipes. Our commitment is to use the finest ingredients to craft cookies that not only taste divine but also take you down memory lane. As a premium brand, we seek to spread the joy of fresh-baked goodness to every corner of the city, every single day.

Position Overview: We are on the hunt for a dedicated and service-oriented individual to become a part of our kiosk crew. As a kiosk crew member, you play an essential role in representing our brand and ensuring our customers have a delightful experience. Your responsibilities will range from serving customers to managing inventory.

Full time: 5 days a week (rotational shift)

Part time: 24 - 32 hours per week (rotational shift)

Key Responsibilities:

• Customer Service: Greet customers with a friendly and welcoming demeanor. Provide them with product details, answer queries, and ensure a pleasant experience.
• Scoop & Bake: Expertly scoop out cookie dough and bake it to perfection, ensuring each cookie meets our quality standards.
• Packing: Efficiently and neatly pack cookies for customers, ensuring the presentation aligns with our brand image.
• Inventory Management: Keep a meticulous record of stock, report any discrepancies, and ensure timely replenishment.
• Preorders Management: Keep track of and prepare preorders for customer pick-up, ensuring accuracy and punctuality.
• Cleanliness & Maintenance: Uphold the utmost level of cleanliness at the kiosk. This includes cleaning equipment, utensils, and the general kiosk area.
• Team Collaboration: Work harmoniously with fellow crew members and communicate effectively to ensure seamless operations.

Qualifications:

• High school diploma or equivalent.
• Prior experience in customer service or a similar role is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Demonstrated ability to uphold cleanliness standards.
• Basic arithmetic skills for inventory and cash handling purposes.

Key Attributes:

• Service-Oriented: Always puts customers' needs first, ensuring they leave with a smile.
• Detail-Oriented: Pays attention to the minutest of details, ensuring accuracy in tasks.
• Clean and Organized: Keeps the kiosk spotless and systematic at all times.
• Proactive: Takes the initiative, especially in times of peak business hours.
• Team Player: Cooperates and communicates effectively with fellow crew members.

Benefits:

• Competitive salary (FT: RM2100++, PT: RM10/hr)
• Employee discounts on our products.
• Opportunities for professional growth within the company.
• Dynamic and supportive work environment.

Job Types: Full-time, Part-time

Pay: RM2,100.00 - RM2,500.00 per month

Benefits:

• Meal allowance
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Night shift
• Rotational shift

Supplemental Pay:

• Overtime pay

Application Question(s):

• Do you have your own transportation or rely on public transport to commute?
• If you are applying for a part time role, we only accept applicant who can commit 24 to 32 hours per week. Are you able to meet the requirements?

Language:

• English (Required)