Cafe Crew

We are looking for enthusiastic and customer-focused individuals to join our team as Café Crew members. As part of our café, you will help create a welcoming atmosphere and provide excellent service to our customers.

Job Scope:

• Customer Service: Greet customers warmly, take orders, and ensure a pleasant dining experience.
• Food & Beverage Preparation: Prepare and serve beverages (such as coffee and tea), snacks, and light meals in line with company standards.
• Order Management: Ensure all orders are accurately processed and delivered to customers in a timely manner.
• Cash Handling: Operate the cash register, handle payments, and process transactions efficiently and accurately.
• Café Cleanliness: Maintain cleanliness in the café by cleaning tables, counters, and kitchen areas. Ensure compliance with hygiene standards.
• Stock Management: Assist in maintaining inventory, restocking supplies, and managing food and beverage items.
• Assist in Promotions: Support any in-store promotions, upsell products, and recommend items to customers.

Qualifications and Skills:

• Education: SPM or equivalent (preferred).
• Experience: Previous experience in a café, restaurant, or customer service role is an advantage, but not mandatory.
• Technical Skills:
• Basic knowledge of food and beverage preparation.
• Ability to operate cash registers and handle transactions.
• Attention to Detail: Ensure accuracy in orders and payments, maintain cleanliness, and follow food safety standards.

Personal Skills:

• Excellent Communication: Friendly and clear communication with customers and team members.
• Team Player: Ability to work well in a team environment and support fellow staff members.
• Customer-Focused: Passion for delivering outstanding customer service with a positive attitude.
• Flexibility: Willing to work in a fast-paced environment, including weekends and holidays.
• Time Management: Ability to multitask and manage time effectively during busy periods.

Job Types: Full-time, Permanent

Pay: From RM1,800.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Day shift

Education:

• STM/STPM (Preferred)

Language:

• Bahasa (Preferred)
• English (Preferred)