Business Support Executive (Customer Care) - Fresh Grads
RM 2,800 - RM 3,500 / Per Mon
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Position Title: Customer Care Executive
Location: Plaza Ativo, Bandar Sri Damansara
Working Hour: Monday - Friday (9am - 6pm)
Responsibility:
- Update account maintenance and assist to ensure of the subscription benefit customer care.
- Assist to get feedback on the Customer Satisfaction Score Tracking
- To ensure customer aware of the subscription renewal period timeline
- Follow up with customer subscription renewal status
- Support customer enquire or concerns directly to ensure the matter being address
- Support as representative person to vendor on our forecast update
- Update CRM Assets Management
- Assist to update the monthly and quarterly report to respective person and management
- Perform any ad-hoc assignments as required by the Management
Requirements
- Diploma or higher education in any area
- Well spoken in English
- Empathy and problem solving
- Energetic when talking
If you're interested in the position, kindly apply directly by clicking “Apply” button. Or send your CV to [email protected]
Job Types: Full-time, Permanent
Pay: RM2,800.00 - RM3,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- How long is your notice period?
- How much is your expected salary?
Education:
- Diploma/Advanced Diploma (Preferred)
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