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Overall Job Purpose
This role leads a team of dedicated resources that deliver day-to-day purchasing operations to all business divisions across the globe, through established efficient and user-friendly purchasing processes and systems that provide spend transparency and help control costs. We deliver purchasing services through the Purchasing Service Centers from requisition to purchase order based on state of the art e-purchasing tools including both user support.
Scope & Portfolio
- Provide leadership to a mix of team both regional initiatives related to regional purchasing teams
- Manage, roll out and execute the new processes while ensuring compliance with global, regional and local procedures and policies
- Establish and manage quality and cost control
- Reporting and monitoring overall performance and KPIs post implementation of new initiatives
- Build good foundations with internal stakeholders and perform periodic feedback
- Applies legal frameworks to complex procurement and contracting activities
- Balances risk of non-compliance and efficiency in relation to the new initiatives
- Understood DPDHL / divisional / procurement strategies
- Possess industry and market specific knowledge across a few categories
- Handle escalation according to pre-set matrix communications tool.
Key Tasks
- Drives (execute) tactical purchasing process (non-catalogue requisitions), and ensure day-to-day / admin support (request and analyse competitive bids (3 bids and 1 buy), select suppliers, quality, delivery terms, specs for goods / services)
- Manage, supervise and ensure efficient purchase-to-pay-process for the sub-region / country e.g.:
- Placement of purchase orders
- Ordering of requested goods / services
- Status monitoring
- Quality check of goods / services
- Supplier Performance
- Continuous Process Improvement
- Lead and conduct BRM for the countries being handled
- Ensure e-purchasing system maintenance: Master data, e-catalogue content · Ensure maintenance of authorisation signatures
- Major involvement in KPIs set-up and monitoring achievement for the team
Stakeholders
- Establish close contact with business units and categories to ensure actual and future knowledge of internal demand and service quality
- Ensure internal customer satisfaction through regular validation and implementation of improvement
- Ensure successful cooperation between region / country and sourcing community
Management Responsibility
- Build the right purchasing team; lead, manage and develop the team
Qualifications & Key Requirements
Education Level
- Relevant university degree and / or equivalent experience
- MBA or Master Degree from recognized higher institution
Experience Level
- More than 5 years of relevant experience with purchasing practices and procedures
- More than 2 years of implementing new initiatives in a setting of a diverse, cross-cultural, multi-language team operating across different time zones
- Require experiences of handling complex organisation structure, with multiple levels of stakeholders.
- Require experiences working within shared service centre supporting large global logistics company.
- Relevant experience in commercial functions and in purchasing role
- Has solid knowledge of sourcing strategy process and all procurement levers
- Has in-depth knowledge of purchasing processes in all aspects of procurement
- Experience in e-purchasing and usage of multiple systems and tools
- Well-versed in most computer-based IT proficiency (eg Microsoft Office suite - Excel, Word, Powerpoint)
- Ability to travel extensively to countries of support, new setup and business meetings (as and when conditions permit)
- Proficiency in English – reading, writing & speaking.
- Ability to speak in any other language, would be an added advantage.
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