Hotel Branch Manager - Sovotel Uptown 101

Working Location: Sovotel Boutique Hotel Uptown 101

Job Responsibilities

• Oversee the hotel daily operation and managing staffs.
• Resolve issues regarding daily operation, amenities, and policies.
• Report directly to the Management Team, assist Management with overseeing hotel operations.
• Ensure full compliance of hotel standard operating procedures and service standards.
• Monitor and optimise hotel's operation costs, profitability and manage hotel's risks.
• Develop and implement strategies to meet company's objectives such as guest satisfaction, cost management, etc.
• Understanding of Profit & Loss statements and ability to execute impact strategies.
• Provide regular feedback and submit required reports to the management.
• Effective lead and evaluate team members.
• Inspect guests' rooms and public areas for cleanliness.
• Evaluate hotel performance, inspect room regularly and enforce strict operational standard.
• Maximise the utilisation of the staffto achieve optimum standard of service and value for hotel guest and goal.
• Train, cross train, and retain all team members for all shift-related duties and responsibilities.
• Be accountable and take responsibility for all department heads and take ownership of all guests complains.

Job Requirement

• Candidate Post Graduate SPM, Diploma and any experience field hotel may applied.
• Atleast 1-2 years working experience in hotel industry.
• Willing to work in Selangor area.
• Strong understanding of Hotel Management practices and extensive hands-on experience
• Outstanding interpersonal communication and customer service skills.
• Exceptional Leadership abilities with great attention to detail.
• Strong analytical & decision making skills.

Salary RM1800 + OT + Commission + Overriding = Up to RM4,000++

Please WhatsApp your resume to +6012-556 9832

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Holidays
• Night shift
• Rotational shift
• Weekend jobs

Supplemental Pay:

• Commission pay
• Overtime pay

Application Question(s):

• Notice period
• Expected salary including incentives & allowances?