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  1. Go to Settings.
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  3. Under Privacy and security, click Site settings.
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Jobs or company...

Customer Service (Customs Clearance) - KLIA

RM 2,500 - RM 3,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

This role need to manage outbound calls and emails from external customer, internal department’s enquiry via emails and Custom Agents for the portfolio.

They will play an important role in: -

  • Prepare the Customs Duty and Tax documentation (K1, K2 & K8) and make explanation to customers on the duty tax and other customs issues.
  • Respond to customers enquiries based on feedback from SF customs agent on a timely manner.
  • Responsible to ensure duty tax collection on shipment from customers prior customs clearance.
  • Responsible to provide administration support between customer and gateway team.
  • Prepare, follow up, verify and submit Query Sheet document on shipment.
  • Prepare report on daily basis to record all activities.
  • Perform any tasks assigned from superior and management from time to time.

Key Requirements:

  • Possess at least Diploma / Bachelor’s Degree in any field.
  • Good phone etiquette with excellent interpersonal and good listening skills.
  • Basic salary + Allowance (Variable) + Incentive (Variable)
  • Has knowledge in K1, K2 & K8 declarations.
  • Working days and hours:

Monday and Friday: 8:30am to 5:30 pm

Alternate Saturday: 8:30 am to 12:30pm

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Supplemental Pay:

  • Yearly bonus

Application Question(s):

  • Can you work at KLIA?
  • Can you work 5.5 days?

Education:

  • STM/STPM (Required)

Experience:

  • Customs Clearance: 1 year (Required)

Language:

  • Mandarin (Preferred)
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