Confinement Center Supervisor

Job Summary:

The Confinement Center Supervisor is responsible for the day-to-day management of a confinement center, ensuring high-quality care and support for postpartum mothers and their newborns. This role involves supervising a team of caregivers, coordinating with healthcare providers, maintaining the center's hygiene and safety standards, and ensuring all clients' needs are met with professionalism and empathy.

Key Responsibilities:

• Operational Management:
• Oversee daily center operations, including scheduling, logistics, and resource allocation.
• Ensure all services adhere to established protocols and quality standards.
• Manage inventory and procurement of supplies, including baby care products and essential medications.
• Staff Supervision and Training:
• Supervise a team of caregivers, nurses, and support staff, providing guidance and performance evaluations.
• Conduct regular training sessions on infant care, maternal health, hygiene, and safety practices.
• Promote a positive, empathetic, and professional work environment.
• Client Care and Support:
• Serve as the main point of contact for new and existing clients, addressing inquiries and resolving issues.
• Monitor the health and comfort of mothers and newborns, coordinating with healthcare providers as needed.
• Arrange consultations and provide support on breastfeeding, newborn care, and maternal recovery.
• Health and Safety Compliance:
• Ensure all safety, health, and hygiene standards are consistently met.
• Conduct regular inspections of facilities and equipment, addressing any maintenance issues promptly.
• Manage and report any incidents or concerns regarding client or staff safety.
• Administrative Duties:
• Maintain accurate records of client care, staff schedules, and operational expenses.
• Prepare weekly and monthly reports on center performance and client feedback.
• Assist in budget management and financial planning.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM2,600.00 per month

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay
• Yearly bonus