Fashion Retail Project (November Intake)- English Speaker
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JOB REQUIREMENTS:
Excellent communication and writing skills in English and Bahasa Malaysia.
SPM leavers are encouraged to apply.
Prior working experience in the call service industry will be an added advantage.
Good problem solving skills and ability to perform under a high paced working environment.
Age Group: 18-55 years old.
JOB DESCRIPTION:
Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products.
To exceed customers' expectations in terms of customer service and accurate information.
Work in a team to achieve the required KPI elements and SLA.
Report on customer feedback and complete call logs and reports.
Job Types: Full-time, Contract
Contract length: 3 months
Pay: From RM2,500.00 per month