TELEMARKETING EXECUTIVE

• Lead Generation & Outbound Calling: Contact potential and existing customers through outbound calls, emails, and other channels to promote car models, special offers, and financing options.
• Sales Conversion: Identify customer needs, provide vehicle recommendations, answer inquiries, and persuade customers to book appointments for showroom visits or test drives.
• Database Management: Maintain accurate and updated records of calls, customer information, and sales pipeline in CRM systems.
• Customer Service: Address any questions or concerns from potential buyers and ensure a positive customer experience throughout the sales process.
• Follow-Up: Conduct regular follow-up calls with potential customers to encourage future sales and build long-term relationships.
• Collaborative Selling: Work closely with the car sales team to ensure seamless customer handoff for showroom visits or car purchases.
• Collaboration and Communication:
• Work closely with sales, product development, and other departments to ensure alignment of marketing strategies.
• Present marketing plans and results to senior management.
• Foster partnerships with industry stakeholders and influencers.

Qualifications:

• Prior experience in telemarketing, sales, or customer service, preferably in the automotive industry.
• Strong verbal communication and persuasive skills, with a friendly and professional phone manner.
• Results-oriented with a passion for achieving and exceeding sales targets.
• Strong analytical and problem-solving skills.

Job Types: Full-time, Permanent

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Willingness to travel:

• 100% (Preferred)