Barista / Senior Barista

Responsibilities:

• Prepare and serve a variety of coffee beverages, with a focus on espresso-based drinks such as lattes, cappuccinos, and macchiatos, using high-quality coffee beans and precision techniques.
• Showcase your expertise in latte art by creating intricate and visually stunning designs on each coffee beverage, delighting customers with personalized and Instagram-worthy creations.
• Share your passion and knowledge of coffee beans with customers, providing recommendations based on flavor profiles, origins, and brewing methods to enhance their coffee experience.
• Train and mentor junior baristas on latte art techniques, coffee bean selection, and brewing methods, fostering a culture of excellence and creativity within the team.
• Maintain cleanliness and organization in the coffee bar area, including equipment maintenance, sanitation procedures, and proper storage of coffee beans and supplies.
• Monitor inventory levels of coffee beans, syrups, milk, and other ingredients, and place orders as needed to ensure adequate stock levels and freshness.
• Collaborate with the management team to develop new menu items and promotions highlighting latte art and specialty coffee offerings, driving sales and customer engagement.
• Provide exceptional customer service, greeting customers warmly, taking accurate orders, and addressing any questions or concerns with enthusiasm and professionalism.
• Adhere to all company policies and procedures, including those related to food safety, hygiene, and workplace safety, and ensure compliance among team members.

Qualifications:

• Proven experience as a barista in a specialty coffee shop or café, with a strong emphasis on latte art and coffee bean knowledge, preferably with 2-3 years of experience.
• Expertise in latte art techniques, with the ability to create intricate designs consistently and efficiently.
• Deep understanding of coffee beans, including origins, flavor profiles, roasting methods, and brewing techniques, as well as a passion for sharing this knowledge with others.
• Excellent customer service skills, with a friendly and approachable demeanor and the ability to engage customers and create memorable experiences.
• Ability to work efficiently in a fast-paced environment, multitasking and prioritizing tasks to meet customer demands while maintaining quality and consistency.
• Flexible schedule, including availability to work mornings, evenings, weekends, and holidays as required.
• Food safety certification and knowledge of sanitation regulations preferred.

Job Type: Full-time

Pay: RM2,500.00 - RM3,200.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Fixed shift

Supplemental Pay:

• Overtime pay

Application Question(s):

• How long is your notice period?
• What is your expected salary?
• Are you Local Malaysian?