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Barista / Senior Barista

  • Full Time, onsite
  • NEW OCEAN WORLD FINE FOOD CITY SDN. BHD.
  • Petaling Jaya, Malaysia
RM 2,500 - RM 3,200 / month

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Responsibilities:

  • Prepare and serve a variety of coffee beverages, with a focus on espresso-based drinks such as lattes, cappuccinos, and macchiatos, using high-quality coffee beans and precision techniques.
  • Showcase your expertise in latte art by creating intricate and visually stunning designs on each coffee beverage, delighting customers with personalized and Instagram-worthy creations.
  • Share your passion and knowledge of coffee beans with customers, providing recommendations based on flavor profiles, origins, and brewing methods to enhance their coffee experience.
  • Train and mentor junior baristas on latte art techniques, coffee bean selection, and brewing methods, fostering a culture of excellence and creativity within the team.
  • Maintain cleanliness and organization in the coffee bar area, including equipment maintenance, sanitation procedures, and proper storage of coffee beans and supplies.
  • Monitor inventory levels of coffee beans, syrups, milk, and other ingredients, and place orders as needed to ensure adequate stock levels and freshness.
  • Collaborate with the management team to develop new menu items and promotions highlighting latte art and specialty coffee offerings, driving sales and customer engagement.
  • Provide exceptional customer service, greeting customers warmly, taking accurate orders, and addressing any questions or concerns with enthusiasm and professionalism.
  • Adhere to all company policies and procedures, including those related to food safety, hygiene, and workplace safety, and ensure compliance among team members.

Qualifications:

  • Proven experience as a barista in a specialty coffee shop or café, with a strong emphasis on latte art and coffee bean knowledge, preferably with 2-3 years of experience.
  • Expertise in latte art techniques, with the ability to create intricate designs consistently and efficiently.
  • Deep understanding of coffee beans, including origins, flavor profiles, roasting methods, and brewing techniques, as well as a passion for sharing this knowledge with others.
  • Excellent customer service skills, with a friendly and approachable demeanor and the ability to engage customers and create memorable experiences.
  • Ability to work efficiently in a fast-paced environment, multitasking and prioritizing tasks to meet customer demands while maintaining quality and consistency.
  • Flexible schedule, including availability to work mornings, evenings, weekends, and holidays as required.
  • Food safety certification and knowledge of sanitation regulations preferred.

Job Type: Full-time

Pay: RM2,500.00 - RM3,200.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Fixed shift

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • How long is your notice period?
  • What is your expected salary?
  • Are you Local Malaysian?