Barista / Senior Barista

Full Time, onsite
NEW OCEAN WORLD FINE FOOD CITY SDN. BHD.
Petaling Jaya, Malaysia

RM 2,500 - RM 3,200 / month

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Responsibilities:

Prepare and serve a variety of coffee beverages, with a focus on espresso-based drinks such as lattes, cappuccinos, and macchiatos, using high-quality coffee beans and precision techniques.
Showcase your expertise in latte art by creating intricate and visually stunning designs on each coffee beverage, delighting customers with personalized and Instagram-worthy creations.
Share your passion and knowledge of coffee beans with customers, providing recommendations based on flavor profiles, origins, and brewing methods to enhance their coffee experience.
Train and mentor junior baristas on latte art techniques, coffee bean selection, and brewing methods, fostering a culture of excellence and creativity within the team.
Maintain cleanliness and organization in the coffee bar area, including equipment maintenance, sanitation procedures, and proper storage of coffee beans and supplies.
Monitor inventory levels of coffee beans, syrups, milk, and other ingredients, and place orders as needed to ensure adequate stock levels and freshness.
Collaborate with the management team to develop new menu items and promotions highlighting latte art and specialty coffee offerings, driving sales and customer engagement.
Provide exceptional customer service, greeting customers warmly, taking accurate orders, and addressing any questions or concerns with enthusiasm and professionalism.
Adhere to all company policies and procedures, including those related to food safety, hygiene, and workplace safety, and ensure compliance among team members.

Qualifications:

Proven experience as a barista in a specialty coffee shop or café, with a strong emphasis on latte art and coffee bean knowledge, preferably with 2-3 years of experience.
Expertise in latte art techniques, with the ability to create intricate designs consistently and efficiently.
Deep understanding of coffee beans, including origins, flavor profiles, roasting methods, and brewing techniques, as well as a passion for sharing this knowledge with others.
Excellent customer service skills, with a friendly and approachable demeanor and the ability to engage customers and create memorable experiences.
Ability to work efficiently in a fast-paced environment, multitasking and prioritizing tasks to meet customer demands while maintaining quality and consistency.
Flexible schedule, including availability to work mornings, evenings, weekends, and holidays as required.
Food safety certification and knowledge of sanitation regulations preferred.

Job Type: Full-time

Pay: RM2,500.00 - RM3,200.00 per month

Benefits: