Customer Service Officer - Based in Port Klang

RESPONSIBILITIES:

• Key in daily Sales Order (SO) in SAP system and check if any customer orders have exceeded credit limit.
• Ensure the price list is constantly updated.
• Create Invoice and bill customers upon confirmation of completed delivery.
• Check through invoices received from forwarder before submit to accounts for payment.
• Ensure customer Purchase Order (PO) and shipping documents are documented and filled properly.
• Pull out Poison Summary Report and provide to customers that request for Poison Summary.
• Diligently solve any issues with invoicing and create Credit Note (CN) / Debit Note (DN) where necessary.
• Any other duties assigned from time to time by the Management.

REQUIREMENTS:

• Candidate must possess at least a SPM / STPM / Certificate or Diploma in any field.
• At least 3 year(s) of working experience in the related field is required for this position.
• Required language(s): Bahasa Malaysia & English.
• Organized personality and with good analytical skill.
• Applicants must be willing to work in Port Klang & few weeks On-the-Job training will be provided at Ara Damansara & Port Klang office.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Parental leave
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus