Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

WFM Manager - KL

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified
Qualifications:
Requirements:
  • Bachelor's degree in Business, Operations Management, or related field.
  • Proven experience in workforce management within a BPO environment.
  • Strong analytical and problem-solving skills.
  • Proficiency in workforce management tools and software.
  • Excellent communication and leadership abilities.
Responsibilities:
Responsibilities:
  • Develop accurate volume and staffing forecasts based on historical data and industry trends.
  • Collaborate with operations teams to understand client requirements and ensure optimal resource allocation.
  • Create and manage employee schedules to meet client service level agreements (SLAs).
  • Implement scheduling strategies to optimize staffing levels and maximize productivity.
  • Monitor and analyze real-time performance data to make immediate adjustments to staffing levels.
  • Implement contingency plans to address unforeseen challenges and ensure uninterrupted service delivery.
  • Generate and analyze workforce performance reports to identify trends and areas for improvement.
  • Provide regular updates to leadership on key performance indicators (KPIs) and recommend strategies for enhancement.
  • Lead and mentor a team of WFM professionals, fostering a culture of collaboration and continuous improvement.
  • Conduct regular performance reviews and provide training to enhance team skills.
  • Utilize workforce management tools effectively to streamline processes and enhance forecasting accuracy.
  • Stay abreast of industry trends and technological advancements in WFM systems.
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