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Position- RPA and BA experience
Experience- 2 yrs
Location- KL
ob Responsibilities:
- Process Analysis: Analyze and document existing business processes to identify inefficiencies, redundancies, and potential areas for automation.
- Stakeholder Engagement: Collaborate with stakeholders to gather requirements, understand their needs, and ensure alignment between business goals and RPA initiatives.
- Feasibility Assessment: Evaluate the feasibility of automating specific processes, considering factors like complexity, volume, and impact.
- Requirements Gathering: Define detailed functional and non-functional requirements for RPA solutions, ensuring they meet business objectives.
- Solution Design: Work with Vendor to design RPA solutions, ensuring that they align with business needs and technical capabilities.
- Change Management: Develop and implement change management controls to facilitate the adoption of RPA solutions.
- Testing and Validation: Oversee the testing phase to validate that the automated processes function correctly and meet the specified requirements.
- Training and Support: Provide training and support to end-users, ensuring they understand how to interact with the automated systems.
- Performance Monitoring: Monitor the performance of automated processes post-implementation, gathering feedback for continuous improvement.
- Documentation: Create and maintain documentation for processes, requirements, and RPA solutions to support knowledge transfer and compliance.
- Collaboration with IT & Vendor: Work closely with IT teams and appointed Vendor to ensure proper integration of RPA tools with existing systems and infrastructure.
Qualification
- Bachelor’s degree in Business Administration, Information Technology, Computer Science or related field
- Certification from RPA tool providers (e.g. UiPath Certified Professional)
Knowledge
- Familiarity with RPA tool such as UiPath
- Basic Programming knowledge is advantageous
- Familiarity with Insurance / Financial Services industry is beneficial
Skills And Competencies
- Analytical Skills – able to analyze complex data and processes to identify opportunities for automation
- Problem Solving – capable to troubleshoot issues and propose effective solutions
- Communication – strong verbal and written communication skills to engage with stakeholders and convey technical information effectively
Thanks & Regards
Sakshi
Job Type: Full-time
Pay: RM1,338.70 - RM3,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
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