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RPA and BA experience

RM 3,000 - RM 3,000 / Per Mon

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Position- RPA and BA experience

Experience- 2 yrs

Location- KL

ob Responsibilities:

  • Process Analysis: Analyze and document existing business processes to identify inefficiencies, redundancies, and potential areas for automation.
  • Stakeholder Engagement: Collaborate with stakeholders to gather requirements, understand their needs, and ensure alignment between business goals and RPA initiatives.
  • Feasibility Assessment: Evaluate the feasibility of automating specific processes, considering factors like complexity, volume, and impact.
  • Requirements Gathering: Define detailed functional and non-functional requirements for RPA solutions, ensuring they meet business objectives.
  • Solution Design: Work with Vendor to design RPA solutions, ensuring that they align with business needs and technical capabilities.
  • Change Management: Develop and implement change management controls to facilitate the adoption of RPA solutions.
  • Testing and Validation: Oversee the testing phase to validate that the automated processes function correctly and meet the specified requirements.
  • Training and Support: Provide training and support to end-users, ensuring they understand how to interact with the automated systems.
  • Performance Monitoring: Monitor the performance of automated processes post-implementation, gathering feedback for continuous improvement.
  • Documentation: Create and maintain documentation for processes, requirements, and RPA solutions to support knowledge transfer and compliance.
  • Collaboration with IT & Vendor: Work closely with IT teams and appointed Vendor to ensure proper integration of RPA tools with existing systems and infrastructure.

Qualification

  • Bachelor’s degree in Business Administration, Information Technology, Computer Science or related field
  • Certification from RPA tool providers (e.g. UiPath Certified Professional)

Knowledge

  • Familiarity with RPA tool such as UiPath
  • Basic Programming knowledge is advantageous
  • Familiarity with Insurance / Financial Services industry is beneficial

Skills And Competencies

  • Analytical Skills – able to analyze complex data and processes to identify opportunities for automation
  • Problem Solving – capable to troubleshoot issues and propose effective solutions
  • Communication – strong verbal and written communication skills to engage with stakeholders and convey technical information effectively

Thanks & Regards

Sakshi

Job Type: Full-time

Pay: RM1,338.70 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday