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Jobs or company...

Customer Service - Order Processing (Shipping & Logistic)

RM 3,000 - RM 3,300 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Salary : RM3,000 - RM3,300 per month
Location: Wisma Prosper Block B, 13th Floor Kelana Centre Point, 3, Jalan SS7/19, Kelana Jaya 47301 Petaling Jaya, Selangor Darul Ehsan
Working days & hours: Monday - Friday (8.30am to 5.30pm)
Contract duration: 5 months contract under PERSOLKELLY

Responsibilities:

  • Receive and process order into system in accordance to order policy using SAP
  • Daily working on customers' orders and follow-up with Planning and/or Logistics to ensure on-time delivery to meet customers' request date and confirm date.
  • Weekly review of customers' backlog to meet billing target as set by management yearly
  • Coordinate with oversea factories and internal functions to improve on time order processing, order confirmation, delivery performance and AR collection.
  • Daily review customers' new orders and resolve any pending issues to provide order acknowledgement to customer within 48hours
  • Handles complaints, claims, returns and replacements processing
  • Maintain proper documentations in line with company retention policy
  • Participate in customer visits, work with Sales to establish, maintain customer business relationship and effectively resolve issues
  • Any other ad-hoc activities to support Sales events
  • Any other ad-hoc reporting as and when requested by management

Requirements:

  • Education Background- English well spoken and written English
  • Years of experience – Minimum Diploma or Degree with 2 years of international shipping and logistics experience
  • SAP skill on Sales Distribution /OTC is a must
  • Team player can work under high pressure environment and tight dateline

Kindly send your updated resume and put subject as "Application for (Job Position Title)". Interested candidates may submit the application to [email protected] or 012-2092792 (Azril)

Job Types: Contract, Temporary
Contract length: 5 months

Pay: RM3,000.00 - RM3,300.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay

Experience:

  • Customer service: 2 years (Required)

Location:

  • Petaling Jaya (Required)

Expected Start Date: 11/01/2024

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