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Customer Service (Inbound + Outbound)-9 months temporary

RM 2,000 - RM 2,200 / Per Mon

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Client company: Japanese financial provider
Location: Bandar Utama (reachable by MRT)
Remunerations: Basic + RM600 allowances

KEY RESPONSIBILITIES

Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence.

To perform telesales for Life Insurance Product.

Attend EZ Connect and EZ Protect enquiry via Whatsapp diligently.

To handle full settlement request and to arrange to send redemption merchandise to customers.

Diligently perform relief function as assigned in absence of any team member.

JOB REQUIREMENTS

Minimum diploma in any field

Minimum 1 year of working experience in related industry

Well versed in English and Bahasa Malaysia

Effective in multitasking, fast-learner and a strong team-player

Job Types: Contract, Temporary
Contract length: 9 months

Pay: RM2,000.00 - RM2,200.00 per month

Schedule:

  • Monday to Friday

Application Question(s):

  • What is your expected salary?
  • How long is your notice period?
  • Would you consider if this is a temporary role?

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Customer Care Specialist: 1 year (Required)

Work Location: In person