Customer Care Executive

Customer Care Executive

Kulim HitechPark

Permanent position

Basic Skill Required:

· With SAP Experience

· Fast Learner

· Proficient in Microsoft Office

· Strong interpersonal skills in dealing with people at all levels.

· High level of integrity, discipline and self-motivated.

Job Description:

· Interacts with customers on behalf of the organization.

· Processing on Customer PO in SAP, PO acknowledgement, update delivery status & Billing.

· Processing purchase orders to the factories for all customer PO.

· Coordination on shipment commitment, delivery arrangement & payment from customer.

· Manage & update customer’s OOR (Open Order Report) by weekly basis.

· Preparation and transmission of sales quotations when applicable.

· Ability to communicate with poise and confidence working through complex issues.

· Ability to meet departmental deadlines, use effective organization and planning skills.

· Support and implementation of PVMY ISO 9001 quality system.

· Assist in reception duties, attending phone calls and emails enquiries on the company products and services.

· Any other support required by the Operations Manager and Sales teams.

Minimum 3-5 years of experience with a Diploma or 2 years of experience with Bachelor Degree

Only shortlisted candidates will be notified

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Kulim: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Care Specialist: 1 year (Required)

Application Deadline: 11/14/2024
Expected Start Date: 11/15/2024