Epicareer Might not Working Properly
Learn More

COLLECTION ADVISOR

  • Full Time, onsite
  • CUCKOO INTERNATIONAL (MAL) SDN BHD
  • Kuala Terengganu, Malaysia
RM 1,800 - RM 1,800 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Responsibilities

  • Identify customers with outstanding debts
  • Contact and track debtors, encouraging timely repayment
  • Handle customer questions, complaints, and inquiries
  • Create and implement debt collection courses of action
  • Negotiate specific payment plan arrangements with debtors
  • Investigate discrepancies to resolve outstanding customer accounts

Skills and qualifications

  • Outstanding interpersonal skills
  • Strong organizational skills
  • Clear, persuasive verbal and written communication
  • Excellent negotiation skills
  • Problem-solving mindset
  • Professional phone etiquette

Preferred qualifications

  • Customer service experience
  • Knowledge of debt collection legal requirements
  • Strong time-management skills
  • Database management skills
  • Experience working in a deadline-driven environment
  • Account management experience

Job Type: Full-time

Pay: From RM1,800.00 per month

Benefits:

  • Work from home

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Performance bonus

Expected Start Date: 11/05/2024