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Protégé - Sales Support Executive

  • Full Time, onsite
  • Etiqa Insurance and Takaful
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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Requirements & Responsibilities

  • Fresh graduate or less 1 year experience with Bachelor’s Degree in related field background.
  • Employment type: 8 months under the Protégé program.
  • Work location: Dataran Maybank, Bangsar KL.
  • Computer literate & good communication.
  • Attend a call and email from client/agent on any request and inquiries.
  • Work closely with the Refund team regarding the excess amount received from Contract Holder (if any), and to validate the accuracy of Contract Holder account details.
  • To clear off the suspense amount in account of Contract Holder, request bank account details for refund purpose.
  • Process and assist the claim/payment and keep track the requests received.
  • To validate the documentations received and proceed with process accordingly.