Telesales Customer Service (Leads Identifier) - Bangsar

Job Responsibilities:

• Quantify and qualify sales leads based on agreed selection criteria before assigning the leads to a sales channel
• Account Management, to manage portfolio of existing customers, make telephone calls regular timely cycle and to secure new business (serving corporate clients, relationship building, cross selling/upselling products and services))
• Develop new customer base, potential business growth
• Build rapport and long term relationships with Clients while providing excellent customer service standards
• Problem solving: Customer complaints, responding and satisfying client sales and post sales requirements.
• Achieve individual monthly KPI

Job Requirements:

• Candidate must possess at least a Degree in Sales & Marketing, or any relevant fields
• Minimum 2 years of relevant experience and above
• Required skill(s): Call Center background, Customer Service, CRM module in logistics fields, Sales Experience
• Possess excellent verbal and written communication skills in English
• Strong interpersonal skills
• Result driven and works well with KPI
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
• Willing to work at Bangsar South
• Contract role with opportunities to be converted to permanent staff

Serious candidates please apply with your comprehensive resume

Job Types: Full-time, Contract
Contract length: 6-12 months

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Overtime pay

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)