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Customer Service Assistant
RM 2,000 - RM 2,300 / Per Mon
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Key responsibilities:
Reporting to the Office Manager, your role will be varied include:
- Answering and responding to incoming calls and email from customers and managing booking requires
- Calling the customer and booking for their facial treatments
- Generating reports for customers, vendor and management through internal systems as well as EXCEL
- Extensive data entry and data management that requires accuracy to their internal systems
- Managing and cross-checking customer data
- Providing back up support to Reception including covering breaks and sick days
- Electronically filing and scanning documents into the internal database
- Other ad hoc administration and customer service tasks as required.
Skills / Experience:
Having worked at least one year in a Customer Service Administration position, you will have the below skill set:
- Exceptional customer service skills
- Intermediate/Advanced knowledge of Microsoft Office and computer software’s
- Strong communication skills
- Friendly, positive and enthusiastic approach to work
- Ability to work within a high-volume environment
- High degree of attention to detail and accuracy
- Discretion in relation to confidential information
Job Type: Full-time
Salary: RM1,500.00 - RM2,000.00 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
- Office located: Soho Suites KLCC
Job Type: Full-time
Pay: RM2,000.00 - RM2,300.00 per month
Benefits:
- Professional development
Schedule:
- Day shift
Education:
- STM/STPM (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
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