Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
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Production Support L2 & L3 (Life Insurance Industry) - Malaysian

RM 5,000 - RM 7,000 / month

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Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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KEY ACCOUNTAIBILITIES

  • First level of technical support for all reported incidents and support IT Level 2&3 to resolve complex and severe incidents.
  • Take ownership of reported incident from evaluation to recovery.
  • Trigger and ensure the execution of existing workaround or recovery action if the incident is known issue and recovery is available.
  • Lead the discussion with IT Level2&3 Production support other relevant IT teams and business users and follow through the workaround or recovery action required in resolving the incident.
  • Lead the discussion with IT Level2&3 Production support, other relevant IT teams and business users on the root cause of the incident and follow-up on the implementation of permanent solution.
  • Discuss with business users on the impact of the incident, progress of the incident recovery, & identification & implementation of permanent solution.
  • Facilitate communication between business users and technical team(s) to drive resolutions of incidents.
  • Record and ensure all incident investigation steps are performed for each unique incident in the team’s Knowledge Base portal.
  • Record and ensure all workaround or recovery actions for each unique incident in the team’s Knowledge Base portal.
  • Coach junior team members on the work processes, procedures, policies and supervise their work quality and delivery.
  • Provide suggestions and ideas to improve the production support work processes, procedures and governance and implement improvement initiatives to enhance the stability and availability of the system

Requirements

  • A relevant Production Support experience is a must.
  • Minimum 5 years of relevant experience
  • Working knowledge of General & Life Insurance core system is beneficial.
  • Technical knowledge on Web Applications & DB Query.
  • Technical expertise on issue debugging and analysis.
  • Proficient in solutions assessment and validation.
  • Excellent knowledge in Incident & Problem Management.

Job Type: Permanent

Pay: RM5,000.00 - RM7,000.00 per month

Schedule:

  • Monday to Friday
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