Senior Manager, SCM COE Hub GCM - HR
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Job Summary
This role is responsible for overall commercial management of how the Bank engages and spends money with its external third-party vendors in Human Resources category. To meet increasing business and efficiency, the SCM team is looking for a candidate with strong experience in sourcing / procurement and the gravitas to engage stakeholders within SCB business function to support key priorities. The successful candidate will be responsible for influencing and executing sourcing activities in collaboration with various business function and related support teams, and must be able to demonstrate excellence in negotiating favourable commercial outcomes.
- Deliver Effective and pro-active stakeholder management of key leaders across assigned business functions by setting out clear strategies, developing strong partnerships and innovative approaches to sourcing and vendor management aligned to the needs of their unique portfolio.
- Single face of SCM COE Hub in supporting Human Resources category encompassing sourcing, TPRM, policy, process, strategic vendor management etc.
- Providing the guidance to SCM CoE hub in executing category strategies, objectives, and supply chain targets.
- Key accountability of collaborating with SCM internal team in reviewing pipeline, focussing on longer term value creation (18+ months) and ensuring that deals are constructed in a commercially sound, scalable manner.
- Take accountability of end of end onboarding of vendors including but not limited to taking lead on managing/engaging stakeholders in relevant risk functions.
- Fosters teamwork with the rest of SCM to ensure optimal support and service is provided to the assigned business functions.
- Contribute to the strategy and overall achievement of functional objectives of SCM particularly in the areas of Commercial Value, TPRM, Sustainability and Strategic Vendor Management.
- Owns the assigned sourcing strategies for Human Resources comprising of commercial, sustainability and market aspects as well as channelling and processes definition in line with the SCBuy platform.
- Implementing the sustainability agenda of the Bank through specific strategies and category plans
Key Responsibilities
Strategy
- Ensures that the relevant sourcing strategies are kept updated and current, focusing on commercial value generation, TPRM, Strategic Vendor Management and sustainability in line with the Bank’s strategy and corporate business plans.
- Optimise management of end-to-end supply chain, increasing deal commercial value, managing risks in a way that gets to market quickly and in line with the Bank’s sustainability priorities.
- Contribute the development a clear vendor strategy aligned to the priorities of Technology and Corporate Services categories
- Proactively engage with assigned stakeholders to understand Vendor needs, challenge current thinking and strengthen vendor management as a strategic advantage for the function.
- Ensuring enhanced governance and controls to protect the Groups assets and stakeholders in relation to vendor decisions.
- Implement the Bank’s sustainability strategy throughout our vendor portfolio.
- Participate in regular pipeline reviews ensuring alignment with the business.
- Support contract remediation and dispute resolution of existing relationships up to and including exit management if required.
Business (Commercial And Contracting)
- Accountability for establishing and achieving assigned project timelines, partnering strategies and commercial goals through effective resourcing, and partnering with Technology and Corporate Services categories
- Establish and maintain effective stakeholder engagement demonstrating value to the assigned businesses through joint innovation on efficiency, supplier risk, sustainability, and compliance matters
- Influences the buy decisions – Approves ePros/ purchase requisitions
- Lead complex deal negotiation including Outsourcing, where the inherent risk is medium to High
- Manages complex competitive sourcing tender with an estimated deal value of 1m>2.5m USD without supervision
- Influences the internal and third party decisioning regarding contracts completion, plays a lead role in brokering the parties to reach complete the agreement. Fronts discussions regarding strengths and weaknesses of the agreement as applies to commercial elements.
- Leads the contractual negotiation with the supplier, accurately interprets contractual terms into risks, and supports the closing of contractual blockages through to completion
- Meets or exceeds saves targets
Processes
- Ensure that supplier partnering strategies incorporate the needs of the assigned stakeholders, leveraging existing SCB suppliers as appropriate to reduce lead-times.
- Work collaboratively with the wider SCM team to ensure effective and efficient service delivery for the business
- Embed the Sustainability agenda into contracts as appropriate.
- Ensures Strategic vendors are managed in accordance with the VM process and needs of the assigned functions and stakeholders
People & Talent
- Promote environment which encourages teamwork and where people want to works
- Developing talent within the agreed growth plan
Risk Management
- Support and execute necessary actions and deliverables to meet existing and new regulatory requirements that relate to the assigned supplier base.
- Support risk reviews for SCM and implement corrective actions as required.
- Ensure effective escalation for all blockages, risks, issues or non adherence to Group Policies
- Comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements
- Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct
- Take personal responsibility for understanding the risk and compliance requirements of the role
- Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes, and regulations, as part of the culture
Governance
- Drive process changes to simplify the sourcing process or to accommodate the specific needs of the supported business unit
- Supports overall governance within the assigned portfolio of Third Party Risk Management activities (covering internal and external outsourcing, and vendor management) leveraging the central TPRM and Vendor Management delivery teams.
- Manage cases of non-compliance with due regard to the risks involved
- Provide counsel and leadership to stakeholders across the business functions within the region in support of procurement, vendor management, outsourcing and contract management and other SCM related queries.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Ensure to the adherence to the e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].
Key stakeholders
- Key stakeholder interactions are Global Business / Function Heads
- SCM regional teams; Regional Heads, Regional Category Managers, In country sourcing managers
- Cross functional teams during category management development and during strategic sourcing events. This include, but not limited to Business stakeholders, Legal, Compliance, Tax and Finance
Other Responsibilities
- Embed Here for good and Group’s brand and values in Supply Chain Management; Perform other responsibilities assigned under Group Country, Business or Functional policies and procedures; Multiple functions
Skills and Experience
- Negotiation (contracting and commercial)
- People management
- Manage Conduct
- Knowledge in ERP system (Ariba)
- Business - Business Partnering
- Business - Process Management
- Strategy - Facilitating Strategy Discussions
- Strategy & Business Model
- Business - Financial Analysis & Control
- Sustainability
Qualifications
- Academic or Professional Education/Qualifications: Degree or equivalent qualifications in Procurement, Supply Chain Management, Law
- Professional Memberships: CIPS or similar desirable
- Bank training; Code Of Conduct, AB&C and other mandatory learning.
- Languages; English (Mandatory)
- Previous experience of working within the Financial Services is an advantage
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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