Finance & Business Management Executive

We are a group of people who think computers should do more work. Our vision is to make hotelier work life simpler through connected systems.

Softinn is a Saas company that provides e-commerce solutions and business productivity tools to hotels.

"Success in management requires learning as fast as the world is changing" - Warren Bennis. In the Business Management team of Softinn, we believe in great attention to detail (a.k.a meticulous) and continuous improvement of business & operational processes.

We are seeking candidates who are passionate about business management, business analysis, and customer growth and have the potential to grow into a managerial role.

Job Responsibility:

• Accurately & effectively perform bookkeeping of accounts
• Handle a full set of accounts in an orderly manner. Knowledge of SST is a plus point
• Prepare management and business reporting
• Handle HR Administrative tasks
• Handle customer account renewal, invoicing & follow up
• Compile Softinn product knowledge base and user guides
• Conduct Softinn product training for existing customers (Online Training)
• Analyze existing customer account usage & monitor customer retention rate
• Monitor the performance of other departments, and facilitate them in achieving their target
• Be ready for any other office and business administrative tasks that are required
• Be the first contact person in the office

Job Requirements:

• Possess at least a Diploma/ Bachelor's Degree in a relevant field or equivalent practical experience
• Minimum 1-2 years of working experience in the customer-facing role or in any of the related field
• Possess fundamental finance & accounting knowledge
• Competent in using Accounting Software & System
• Typing Speed: Minimum 200 CPM or 50WPM
• Excellent listening & writing skills, critical thinker with attention to details
• Meticulous, organized, and good at time management
• Ability to build and maintain effective relationships with customers, fostering trust and loyalty
• Excellent in execution & presentation
• Proficient in IT and Computer skills and the ability to navigate multiple software applications simultaneously
• Able to think critically and develop creative solutions to problems as they arise
• Required language(s): English, Bahasa Malaysia, Mandarin (plus point)
• Fresh graduates are encouraged to apply

Not Mandatory but BONUS if:

• Familiar with the WAVE accounting system
• Familiar with Excel PowerQuery
• Familiar with video editing software
• Understanding of e-commerce
• Knowledge and interest in the travel tech industry

Report to Work options:

• Melaka branch Only

You Should Join if:

• You are looking for a more casual working culture that encourages creativity
• You believe a good business management exec. helps improve business efficiency and bring smiles to colleagues internally and Softinn users

You should NOT join if:

• You don't enjoy learning new skills, new knowledge, and new technology
• You are not an organized & meticulous person
• You hate numbers, figures & reporting work
• You are not passionate about business management & support function roles

Salary Range:

• RM 2,300 to RM 3,200

Employee Benefits:

• Monthly Outings
• Free Flow of Snacks
• Casual dress code
• Monthly Potluck Party
• Production-ready laptop & monitor

Additional Perks for Your Role:

• Online training course for Excel Power Query
• Online training course for Excel Pivot Table
• Online training course for accounting system

Job Type: Full-time

Pay: RM2,300.00 - RM3,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Ayer Keroh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• customer-facing role: 1 year (Preferred)
• Bookkeeping: 1 year (Preferred)