Senior Executive, Facilities

Our Blend

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!

Brew Crew Opportunity

We are seeking a friendly, curious, and passionate Senior Executive, Facilities to help deliver a world-class coffee and tea experience. As a member of our Malaysia Brew Crew, you will have the opportunity to grow both personally and professionally.

Key Responsibilities

1. Repair & Service – Operation & Vendor

• Assign outsourced contractor for ad-hoc and emergency repair & service at stores, which is not manageable by In-house Maintenance Team.
• Oversee Standalone PO for urgent or emergency tasks, ensuring each case is closed on time.
• Ensuring all documents are complete (PR, PO and quotation)
• Establish weekly report to provide timely status update, on store touch up and maintenance ticket.

2. Preventive Maintenance - Outsources Team Management

• Roll out Preventive Maintenance to reduce machine breakdown maintenance cost.
• Review and schedule preventive maintenance schedule (3 months rolling calendar)
• Maintain and tracking of outlet service status, ensuring the contract and agreement are accurate and up to date.

3. Asset Management – in accordance with Global Guidelines

• Tracking of the equipment or machines repair service and movement and keeping stores up to date on maintenance status.
• Ensure timely job completion for repair units.
• Periodic audit on stores equipment & furniture.
• Ensure periodic maintenance vehicle (van) maintenance for staff travelling safety.
• To arrange for Services / Repair / Inspection / Road tax renewal for Operations vehicles.

4. Vendor Management, System & Process

• Establish a Database of vendors for repairs and services. This includes ensuring the contract and agreement are accurate, monitored and renewed timely.
• Streamlining Vendor for Maintenance, Pest Control and Landscape – selecting the best service provider as key vendor while keeping alternative service providers as alternative or back up vendor (s).
• Establish the right process and or, update from time-to-time on processes or SOPs for asset management and maintenance related tasks.
• Timely upkeep of vendor list in the system (only maintain vendor who is active in the past 18 months).
• Conduct a periodic vendor performance review.

Your Ingredients

Qualifications:

• BA/BS degree in Business Administration, Engineering, Architecture or related field.
• Minimum of 5 years project management, materials management experience with at least 3 years leadership experience
• Strong leadership skills
• Good interpersonal & communication skills
• Good problem-solving skills
• Creative Thinking
• Able to manage a fast-paced work environment

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

Job Type: Full-time

Benefits:

• Free parking
• Health insurance
• Meal allowance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your current and expected salary?

Experience:

• Project management: 3 years (Preferred)
• Facilities maintenance: 3 years (Preferred)