Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
T

Customer Service Associate -Thai Speaker (Technical)

RM 4,000 - RM 5,000 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Whom are we looking for?

  • Excellent command of English and Thai in both verbal and written communication.
  • Technical skills and computer knowledge with hands-on mentality.
  • Excellent soft skills, verbal and written communication skills .
  • Excellent listening skills.
  • Ability to de-escalate calls in an effective manner.
  • Ability to assess the customer and adjust communication style accordingly.
  • Excellent interpersonal skill with ability to positively influence others.
  • Strong problem solving skill/ ability to empathize with customers.
  • Ability to effective multi task during and after calls and follow through in a timely manner.
  • Strong attention to detail.
  • Ability to work in a high stress environment, managing stress in a professional manner and without disruption to the operation, employee or customers.
  • Ability to adapt to change of environment.

What will be your job responsibilities?

OVERVIEW:
Support and manage buyer/seller enquiries and escalations in a proper manner. We need an individual who is strong in decision making and has soft skills and competencies to manage our customers.

JOB SCOPE:

  • Delivering excellent customer service to customers via live chat, and call inquiries

Taking ownership to solve challenges faced by customers and clients' partners.

  • Assist and resolve customers' inquiries with general concerns related to related to home appliances and mobile devices.
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA
  • Consistently meeting individual and team KPIS and goals.

Maintaining high degree of integrity and confidentiality – keeping customers’ information confidential at all times.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Parental leave

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

  • What is your current salary??
  • What is your expected salary?

Language:

  • Thai (Required)

Expected Start Date: 12/16/2024

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