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Self Service Product Specialist

RM 4,000 - RM 6,000 / month

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Job Responsibilities

  • Responsible for Overall National Service Marketing Planning and Execution; Improve Service Reputation Through Various Channels by Investing in Service Content, Products, and Activities.
  • Oversee Service Product Development and Sales Operations to Enhance Service Product Sales Conversion Rate.
  • Plan and Implement Differentiated Service Activities and Holiday Promotions Both Online and Offline.
  • Maintain and Update Service Official Website and APP Pages and Content to Improve Service Penetration.
  • Carry Out External Beta Projects of Product Software System.
  • Produce and Release Terms & Conditions Documents for Various Services.

Job Requirements

  • Degree: Undergraduate degree in a relevant field.
  • Minimum of 3 years of work experience, preferably in product marketing or marketing material design.
  • Strong customer service experience is required.
  • Proficiency in Mandarin communication skills is preferred.

Job Type: Contract
Contract length: 12 months

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • product marketing: 3 years (Required)
  • Customer service: 1 year (Required)

Language:

  • Mandarin (Required)