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Job Responsibilities:-
Supporting to improve Product and Technical Competency
- Plan & organize sales and after sales training programme to Distributors to equip necessary product knowledge & information prior to product launch with effective training methodology via a learning management system.
- Plan & execute an after sales training programme to Distributors to equip necessary technical & diagnostic knowledge & information after product launch with effective training methodology and trainer / technician competency assessment via learning management system.
- Plan & execute workshop tools and equipment compliance audit (including availability & competency) at export market Distributors and Dealership.
- Compile & analyse technical market concerns & training assessment results from Distributors, monitor & highlight abnormalities and ensure timely report submissions with full accuracy
Supporting to resolution of vehicle Technical concerns
- Facilitate & coordinate technical market concerns at Distributor for timely feedback and resolution.
- Advise, monitor and ensure diagnostic tools, special tools, necessary workshop equipment, online workshop manual, Service Technical Bulletin, Technical Information and Technical Newsletter is available at export market Distributors / Dealerships to carry out quality and timely repairs.
- Support all projects pertaining to product quality matters / technical for export market.
Job Requirements
- Bachelor's Degree in Automotive Engineering/Mechanical Engineering, Mechatronics Engineering, or any relevant courses.
- Total Work Experience: 4 to 6 years in any field
- Total Relevant Experience: 4 to 6 years in relevant field
- Preferably with experience related to Technical diagnosis
- Added advantage with training experience.
- Willing to work in Shah Alam
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